FAQ
Are you a trading company or a manufacturer?
What is your minimum order quantity?
There is no minimum order quantity; even one set is acceptable.
What are the benefits of becoming your distributor?
We are looking for partners who can provide distributors with a lot of support and discounts.
How many employees does your factory have?
We have 100 employees.
Can you also customize silicon carbide (SIC) sealing rings and tungsten carbide (TC) sealing rings?
Yes, we have our own processing center and can monitor production progress at any time.
How are your plans for the Spring Festival holiday?
We will be working as usual during the Spring Festival, without taking a holiday, and will provide service anytime, anywhere.
How long is your delivery time?
Within 7-15 days after receiving the prepayment.
Where is your factory located? How can I get there?
Our factory is located in Ningbo, China. You can fly directly to Ningbo or Shanghai airport. We warmly welcome customers from home and abroad to visit us!
Can you design a mechanical seal according to our dimensions?
Yes, no problem, we have professionals who can design mechanical seals to your specifications.
Could you send your staff to our location to install the mechanical seal for us?
Of course, no problem. We have professional technicians who can go abroad to install equipment.
Can you manufacture mechanical seals according to the sample?
No problem, we have professional technicians who can manufacture mechanical seals according to your samples.
Will you attend the trade show?
Yes, we frequently participate in trade shows.
Can you deliver your goods to our warehouse in Guangzhou?
No problem, free delivery to Guangzhou warehouse.
Do you provide samples? Free or paid?
No problem, samples are usually free.
How far is the hotel from your factory?
We can provide hotel pick-up and drop-off service, and you are very welcome to visit our factory.
How far is your factory from the airport?
We can provide airport pick-up and drop-off service, and you are very welcome to visit our factory.
How is your factory doing in terms of quality control?
Quality is of paramount importance; we always place great emphasis on quality control at every stage, from raw material procurement to finished product delivery. Our factory has obtained ISO9001 certification.
Can you choose a suitable mechanical seal for my pump?
No problem, we have professional technicians who can recommend suitable mechanical seals for you.
Will the mechanical seal you made leak?
Our mechanical seals are of very stable quality and have never leaked.
Do you provide OEM services?
Yes, all our products offer OEM/ODM services.